Leadership Team


Leadership Team

Carlos A. Dunlap-Beard
Clarus Commerce

Noted Expertise

Customer loyalty and engagement strategist who helps brands develop, maintain and improve the relationships between brands and their customers. Skills include engagement strategies, direct marketing, business development, customer acquisition, customer loyalty, data analysis and strategic marketing. I have been with ebbo for more than 5 years and lead the Business Development and Loyalty Strategy teams while maintaining an eye for the future with thought leadership and loyalty vision work on behalf of the organization.

Professional Career Highlights

The author of dozens of articles, blog posts and white papers featured in numerous publications conference speaker and multiple television interviews in the U.S. and Canada. A sampling of the brands I have had the pleasure of working with over my career to develop or enhance their customer loyalty and engagement strategies include Nestle-Purina, Pepsi, Steve Madden, Covergirl, Citi, Chase, Bank of America, US Bank, Humana, Allergan, Marvel, McGraw-Hill, Phillips 66, AMC Theatres, Bealls Florida, SeaWorld, TGI Fridays, 7-Eleven, Hawaiian Airlines, Sam's Club, The UPS Store, NASCAR, American Express, Sprint, Wells Fargo, Venus Fashions, Coldwater Creek, Verizon and more.

Volunteer Posts

Alpha Phi Alpha Fraternity Inc., St. Louis Effort for AIDS - Board Member (former), Jamaa Learning Center - Board Member (former)

Educational Background

BS - Southern Illinois University-Edwardsville (Mass Communications and Business Management)

Favorite Musician

Prince, Public Enemy, Earth Wind & Fire, Nina Simone, N.W.A.